Shipping policy

 

Shipping Policy

Thank you for shopping with us!

Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

Shipping Time

Once your order has been processed, delivery typically takes 5–12 business days, depending on your location.

Please note that shipping times may vary due to high demand, customs delays, or unforeseen circumstances.

Shipping Fees

We offer free standard shipping on all orders. No minimum purchase required.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Please allow a few days for tracking information to update.

Delays

We are not responsible for delays caused by shipping carriers, customs, or external factors beyond our control. However, we will do our best to assist you if any issues arise.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages

If your package is marked as delivered but not received, please contact us and we will assist you in resolving the issue with the courier.

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If you have any questions, feel free to contact us at getsorensupport@gmail.com.

Thank you for your support!